Terms & Conditions

1. Purpose

These Terms and Conditions define the rights and obligations applicable to any order placed on the AURÉA online store.

2. Products

AURÉA offers natural stone bracelets. Each piece may display slight variations in color, reflections or texture due to the natural characteristics of the stones.

3. Pricing

Prices are displayed in euros. AURÉA reserves the right to modify prices at any time; however, products are invoiced based on the price displayed at the time of purchase.

4. Orders

The customer confirms the order after reviewing the shopping cart, personal information and delivery details.

5. Payment

Payment is due immediately upon purchase. Transactions are secured through the payment providers available on the store.

6. Shipping

Orders are generally processed within 1 to 3 business days. Estimated delivery times are detailed in our Shipping Policy.

7. Right of Withdrawal

In accordance with applicable distance selling regulations, customers have a period of 14 days after receiving their order to exercise their right of withdrawal.

8. Returns & Refunds

Return and refund conditions are detailed in our Return Policy. Items must be returned unworn, undamaged and in their original condition.

9. Legal Warranty

Products benefit from applicable legal warranties, including protection against defects and hidden faults.

10. Liability

AURÉA cannot be held responsible for delays or incidents caused by carriers, incorrect delivery information provided by the customer, or force majeure events.

11. Personal Data

Personal data collected through the website is processed in accordance with our Privacy Policy.

12. Contact

For any questions regarding an order or these Terms and Conditions, customers may contact us through the Contact page.